WRAQI commits to protecting the privacy of its users in accordance with the regulations in force, and in particular with Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data.

Users may be required to provide WRAQI with personal data about themselves. This data will be used for the following purposes:

• Online registration using an electronic ID card or residence permit for direct access to the application. (According to CNDP authorization No. A-W-497/2024)
• Electronic signature of documents. (According to CNDP authorization No. A-W-497/2024).
• Processing and tracking of electronically signed documents, including multi-signature documents. (According to CNDP authorization No. A-W-497/2024).
• Consultation and verification of certified or electronically signed documents. (According to CNDP authorization No. A-W-497/2024).
• Processing of documents awaiting signature and documents nearing expiration. (According to CNDP authorization No. A-W-497/2024)
• Registration of a legal entity. (According to CNDP authorization No. A-W-497/2024).
• Management of documents awaiting processing for any type of service.
• Management of resubmissions and renewals of submitted documents.
• Consultation and verification of certified or electronically signed documents.
• Processing of documents awaiting signature and documents soon to expire.
• Generation of an Electronic signature register for the management and tracking of Electronic signature procedures.
• Registration of an organization.
• Scheduling an appointment at the nearest establishment.

Recipients of Your Data

WRAQI may share your personal data and grant access to authorized personnel within its services and any individuals authorized to process your data.

Your personal data may also be transmitted to service provider vendors and partners for the purpose of providing you with services.

No transfer is made outside the Moroccan territory. However, WRAQI reserves the right to transmit your personal data to fulfill its legal obligations, especially if compelled to do so by judicial requisition.

Retention of Your Personal Data

Your personal data is retained only for the duration necessary to fulfill the purpose for which it was collected, to meet the legal requirements to which it is subject, and for the duration necessary to safeguard its legitimate interests.

Security of Personal Data

In accordance with Articles 23 and following of Law No. 09-08 promulgated by Dahir No. 1-09-15 of 22 Safar 1430, WRAQI implements all necessary technical and organizational measures to ensure the security and confidentiality of the personal data collected and processed. This includes preventing them from being altered, damaged, or disclosed to unauthorized third parties, by ensuring a level of security appropriate to the risks associated with the processing and the nature of the data to be protected.

Exercise of Your Rights

You have the rights of access, rectification, and opposition, except in cases where the processing meets a legal obligation, to the processing of your personal data. You can exercise these rights by registered mail to the following address: La Marocaine Electroniques des eServices, 10 Rue Sanaa, 1st Floor, Apartment 5, Hassan, Rabat.