Wraqi scrupulously ensures compliance with all laws and regulations in force in the Kingdom of Morocco to guarantee the security and conformity of the digital services offered.

Applicable Legal Framework

• Law No. 43-20 on trust services for electronic transactions
• Law No. 05-20 on cybersecurity
• Law No. 53-05 on the electronic exchange of legal data
• Law No. 09-08 on the protection of individuals with regard to the processing of personal data
• Law No. 31-08 enacting consumer protection measures, including online consumer protection
• Consolidated Law No. 24-96 on post and telecommunications, as amended and supplemented
• Law No. 07-03 supplementing the Penal Code with regard to offenses related to automated data processing systems

Consult: DGSSI

Legal Effect of the Electronic Signature

The transmitted document is issued in electronic format, in accordance with the provisions of Title 1 of Dahir No. 1-07-129 of November 30, 2007, promulgating Law No. 53-05 on the electronic exchange of legal data. The authentication of the signatories of this document is guaranteed by the digital identity issued by the General Directorate for National Security (DGSN). This document is signed using an electronic signature compliant with legal provisions, granting it evidentiary value recognized before competent courts, unless proven otherwise. This electronic signature is associated with a certificate issued by a qualified Trust Service Provider (TSP), duly approved by the General Directorate for the Security of Information Systems (DGSSI), under the authority of the Ministry of National Defense, and listed on the official list available at the following address: DGSSI

Recourse in Case of Document Refusal

If your document is refused by an administration or institution, we invite you to exercise your rights by filing a complaint via the official portal Chikaya.ma . After submitting your complaint, please contact our support team for personalized follow-up on your case. You can reach us via the integrated chat, our contact form on the site, or by email at helpdesk@wraqi.ma. Our team is committed to taking the necessary measures in compliance with the laws in force.